FAQs
-
Yes! I offer made-to-measure on my sun hats. For other items, please message me your request and I’ll be happy to discuss options.
-
Yes, as long as I still have the fabric available. Please get in touch and I’ll check my current stock.
-
I carefully source fabrics from trade shows and local shops. I always make sure they are responsibly sourced and good quality.
-
Every item is handmade by me in my Nottingham studio – from the cutting stage, to construction, quality checks, and labelling.
-
If you are not 100% happy with your purchase, simply return your item in its original packaging and I’ll issue a refund. The buyer pays return postage (this does not affect your statutory rights).
-
Most ready-made items are dispatched within 2–3 working days. Made-to-measure or custom orders may take a little longer – I’ll confirm the timescale when you place your order.
-
Yes, if you have a particular fabric in mind I can often work with it. Either provide your own fabric or let me know what you’re looking for and I’ll see what I can source.
-
Yes, I do. Shipping costs and delivery times vary depending on your location – these will be shown at checkout.
-
Most fabric accessories can be gently hand washed or machine washed on a cool setting. Please avoid tumble drying. For hats, I recommend spot cleaning where possible.
-
Yes – many of my fabrics can be used across different products. If you’d like a matching set (for example, a headband, scrunchie, and specs case in the same fabric), just send me a message.